What if my sailing is cancelled? October 11, 2019 16:17 Updated If your cruise has been cancelled, Skymiles Cruises will notify you via email or phone and assist you with next steps. Related articles How will I know if my sailing is impacted? How can I make payments on my reservation? Will my cruise be impacted by travel restrictions to China? How do I cancel my cruise? What is travel protection? Should I consider purchasing it?